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Party Fun reserves the right to change, amend or cancel any party without prior notice.
BOOKING- DEPOSIT & PAYMENT- To book, telephone or email us to check availability. It is advisable to book early to avoid disappointment. A letter of confirmation will then be sent to you. To confirm your booking, sign and send the coloured copy of the confirmation letter to us with a 50% non-refundable deposit. Your booking is not guaranteed until this deposit is received. If a deposit is not received, we are sorry but cake orders may not be made up and we will not be able to turn up on the party day. Cheques are to be made payable to Party Fun Ltd., 51 Larch Drive, CARLISLE, CA3 9FJ. The outstanding 50% fee is payable on the day at the performance.
CANCELLATIONS – In the event of cancellation the following will apply: 1. Should the performance be cancelled within 2 weeks of the engagement date, the full fee, less estimated travel costs will be payable. 2.Should the performance be cancelled more than 2 weeks prior to the engagement date, 50% of the full fee is payable. 3.Should the artiste obtain another engagement for the date/time/fee cancelled then NO cancellation fee is payable. 4. Under exceptional circumstances, should you need to cancel your booking, we are happy to transfer your payment to an alternative, available date within 3 months of the original booking, so long as we are notified in writing at least 14 days before the party date. UNDER NO CIRCUMSTANCES WILL ALTERATIONS OR CANCELLATIONS BE ACCEPTED ON THE ANSWERING SERVICE.
WEBSITE PURCHASES – Payment through this website is made securely via Paypal. Alternatively, you can send a cheque or postal order to Party Fun Ltd., 51 Larch Drive, CARLISLE, CA3 9FJ. We wait for cheques to clear before your order is dispatched. You may also contact us for details to arrange a bank to bank transfer.
PARTY SUPERVISION – As a professional entertainer, I subscribe to Equity’s Code of Conduct. Children’s entertainers will only work with children when there is a responsible adult present. It is the responsibility of the employer to ensure the condition is met. Equity members are covered by public liability insurance to  £5million. We request, for safety, that a minimum of 4 adults are required to be in attendance to supervise the under fours and 3 adults for older children. It helps if the adults attending are FUN-LOVING! We may ask you to join in! The supervising adults’ role is also to issue ‘time out’ for over exuberant children who may begin to interrupt the party entertainment. In an exceptional circumstance, should we feel that a guest is behaving in an unacceptable manner, we reserve the right to ask the responsible adult to exclude the guest from a party game or at worst the party!
FOOD BOXES AND PARTY BAGS – Party Fun! reserve the right to substitute items in food boxes and party bags, if necessary, with items of similar value subject to availability. Organic options party food box– this includes the use of organic bread, butter, cheese etc. It is as organic as we can make it! Sorry but food boxes and party bags still have to be paid for if there are non-attenders on the party day.
BALLOON WEIGHTS – A £15.00 refundable deposit is charged for the use of balloon weights for our helium balloon clusters. This deposit is returned when all balloon weights are returned to us in good, useable condition.
ALLERGIES – Please notify us prior to the party, if any attending guests have food allergies.  Please notify us if any guests that will be attending have allergies to cosmetics/ face paints.  Party Fun accepts no responsibility for failure to notify us of any such allergies. Party food boxes and celebration cakes always contain amounts of dairy, gluten and eggs. There is always a risk that some ingredients which we purchase could contain nuts, mustard and so forth so always ask if in doubt and we will do our best to explain the sources of all ingredients.
TRAVEL – We will endeavour to arrive at your party venue on time.  We accept no responsibility for circumstances beyond our control e.g. adverse weather conditions, unexpected traffic delays or accidents. Please forward directions to your venue with your deposit and confirmation letter.
TRAVEL/ DELIVERY CHARGES – Delivery and travel charges are charged outside 3 miles and vary depending on locality given at the time of booking.  Mileage is charged out at 50p per mile.
DISCOUNTS/SPECIAL OFFERS – Discounts and or special offers are applicable to the package price only.
PRICES – Any prices stated may be subject to change. All of our prices are exclusive of delivery.
CAKES – Cakes are sold as seen on collection or delivery. All of our cakes include eggs, milk and flour that contains gluten. If you have any special requirements please ask and we are always happy to advise and accommodate where possible.
HOW TO CUT FRUIT CAKE – You will need: A sharp serrated knife with a long thin blade & a flat cutting board Good fruit cake consists of moist flavoursome fruit held together by a tender cake crumb. Fruit cake needs care to cut into small portions.
A sharp serrated knife with a long blade is required; a good bread knife is usually suitable. Ornamental Knives used for the Cake Cutting Ceremony are not sharp enough.
You will need a clean, moist cloth to wipe the blade clean between cuts. The knife will work best if the blade is clean and moist. Also a flat cutting board .
First cut a large piece of the cake, about a quarter of a 10″ cake. Use a sawing action with the serrated blade and make sure to cut all the way down to the base board. Next cut through or break off any icing decoration holding the cake to the board at its bottom edge. Then make sure that the cake crumb is not fixed to the board by sliding the knife underneath, between cake and board.
You should now be able to lift the cake, using the knife and blade underneath, onto a flat cutting board.
Now start to cut the cake into long slices of the chosen thickness, allowing them to lie flat on the board as you cut them. The long slices can then be cut into smaller portions ready to serve.
Any cake not to be served on the day should be wrapped to keep it moist. Cover the cut surface of the crumb with polythene or clingfilm and then place the whole cake in a large plastic bag. Return the cake to the box and store in a cool dry place. Fruit cake does not need to be refrigerated or frozen.As a recommendation; fruit cake portions should be 1″ square, whilst madeira sponge portions should be 1″ x 2″.

PROPERTY RIGHTSAll material on this website and in the printable ‘Download-a-Party’ kits ’ is © copyright www.littlepeoplepartyplanners.co.uk / www.partyfun.org.uk and may not be used elsewhere in any form without the express written permission of Party Fun!.
HIRED VENUES ARRANGED BY ‘PARTY FUN’ – Party guests should aim to arrive before the party start time but not more than 15 minutes prior. The first 15 minutes of the party can then be taken up with the party child meeting his/her guests. The venue must be vacated promptly at the end of the party or an over-running fee of £50.00 will be charged. It is the responsibility of the responsible adult to ensure that this is done.

RETURNSIf you wish to cancel your order or you receive a product that you are not happy with, then please contact us within 7 working days. Please contact us by email or in writing. Please explain why you wish to return the goods, as this information is useful to us. Any item returned must be received back in an un-used, resaleable condition, complete with the original packaging. We strongly recommend that you use a returns service, which gains you a signature on receipt. On receipt, the goods will be inspected and if found to be Prima Facie Faulty the goods will be replaced or credited at the net price paid. If an item is returned for refund all postage costs for sending the product to you and any incurred in returning the product to us would normally remain payable by you.
COMPLAINTSPlease email us. We will endeavour to respond within 3 working days.
PRIVACY POLICYWe are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We may contact you with party information from Party Fun in the future but are happy to delete your details from our database if you should so request.
WARNINGSColours of products depicted on our website cannot be taken as absolute due to variations in individual computer monitors and their settings.
PRODUCT CONTENTItems may be substituted with items of the same value should the pictured items become unavailable from our suppliers. We do this so that we can endeavour to get yourgoods to you in time for your party.
LINKSAny links shown on our website to other websites are provided for your interest only and ‘Party Fun’ has no control over such sites and thus no responsibility for their content; nor do links to other sites imply any endorsement of their content.